Three Things You Can Do to Build a Beautiful ED/DD Relationship
Most of the time, I think of the executive director role as the hardest job on the planet. Running a close second, or maybe even neck and neck, has got to be development director. Both jobs require leaders who can communicate a vision with passion, build and maintain relationships with many types of people, be highly organized and also highly adaptable, focus on the big picture but sweat the details, and remain optimistic in challenging times. Let us pause a moment to give thanks to all the (slightly crazy) men and women who choose these two roles in their professional lives. Amen.
When the partnership between an executive director and development director works, it is a beautiful thing. When it doesn’t, both can come down with a serious case of what I call the “resentment flu”. I call it the flu because it is contagious — they keep catching it from one another, each feeling the other isn’t pulling her weight.
Working in our sector is hard enough. Why make it worse by failing to build the relationships you need to truly succeed? Here are three keys to developing and stewarding a strong and fruitful relationship with your development director:
Set Clear, Agreed Upon Expectations. Develop an annual performance plan together, based on your fundraising plan. In order to ensure success, you both need to agree on what success looks like, how you’re going to get there, what part you’ll each play in achieving success, and what metrics you’ll use to gauge progress along the way.
Share the Spotlight. Provide opportunities for your development director to engage with donors, work with the board, and represent the organization in the community. Don’t hog all the major donors to yourself (or hoard all the easy ones). Look for opportunities to give credit and praise to your development director, and let him know how much you appreciate not just his results, but his efforts as well. If your development director prefers to operate behind the scenes, find less public ways to acknowledge his importance to the organization.
Break Down the Development Silo. Find opportunities to engage your development director in high level conversations, strategic decision making, and programmatic discussions. Make sure that the development director and his team are well-integrated into the programmatic and operational life of your agency. Work with your development director to build a culture of fundraising through-out the organization, so that everyone has a stake in your fund development success.
I can’t guarantee that, by doing these things, you’ll build a beautiful and lasting relationship with your development director. But with the average development staff tenure still hovering below 24 months, isn’t it worth a try?
March 2nd, 2010 at 8:58 am
Dear Leyna,
I was looking forward to reading your article, but was truly surprised by what I read. I was expecting to see a more balanced weight for the relationship on each person. But the truth I suspect, is as you say, that the onus is on the Executive Director to provide the leadership in the relationship. And it’s the role of the Development Director to find that Leader.
Thanks,
Joanne
March 2nd, 2010 at 10:10 am
Three good tips. Thanks.
Ben
March 2nd, 2010 at 10:38 am
It is of course, raining as I read this, as you predicted.
It’s also a good time to soak in your good words.
Thanks.
March 2nd, 2010 at 12:29 pm
Shortly after I started last year as ED, my lead development staffer, a Development Manager, left suddenly. I have since upgraded the position to Development Director and she starts next Tuesday, so your comments are very timely. I appreciate your focus on having clear and agreed upon expectations based on the fundraising plan as a cure for “resentment flu.” That’s where I will focus my preparations.
March 2nd, 2010 at 12:57 pm
Joanne,
You’re absolutely right that this is focused solely on the executive director side of the equation. Since EDs are my clients, I was writing as if speaking to them. I would love your thoughts on what a Development Director should do to build a strong relationship with her ED.
Leyna
March 2nd, 2010 at 12:57 pm
Thank you, Ben. Hope all is going well and suspect it is!
March 2nd, 2010 at 12:58 pm
Thanks for the feedback, Mark. It is great that you have the chance to start fresh with your Development Director — much easier than rebuilding an existing relationship.
March 19th, 2010 at 4:19 pm
I’ve got to start fresh with my apricot tree — 20 ft. high now and yet another year with no blossoms! It must be a lemon.
March 19th, 2010 at 6:30 pm
Apricot trees are very fickle. We didn’t have fruit for the first four years we lived here. Great tree pruner/gardener is Mae Clark. http://www.growplenty.com
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